For security and legal compliance reasons, the first transaction from new users and guests undergo a review period that can take up to 24 hours. Once your first transaction is approved by our security team, your subsequent transactions will be processed instantly, however, you may need to go through this process again if there are major changes to your account, such as your payment source. Please note that guest transactions always undergo a review process that can take up to 24 hours.
Why hasn't my recharge/payment been sent yet, I thought you said it was instant? Print
Modified on: Tue, Sep 5, 2017 at 11:53 AM
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