Best efforts will be made to deliver your order. We employ phone calls and specific time deliveries if that is what is needed to get the order delivered to the recipient.

Please ensure that your recipient is reachable with the phone number that you have provided. Otherwise, we will not be able to deliver your order.

If the recipient is not available, we may deliver to a safe and secure location such as the front gate, reception, or neighbor, but if the recipient's premises are locked or if security does not permit delivery, then we will be unable to cancel or refund the order.