Send Gifts

Send Gifts

How would my recipient know that I have sent a gift to them?
We will notify your recipient by email that they should expect to receive a gift on the scheduled delivery date, but don’t worry, we won’t tell them what it...
Mon, Dec 12, 2016 at 12:59 PM
How will I know that my gift has been delivered?
We will email you to confirm after the delivery is complete or you can email to help@oxigenusa.com to know the status of your order.
Mon, Sep 4, 2017 at 2:21 AM
Can I change the order details?
The sooner you contact us to make a change to a gift order, the more likely it is that we will be able to change your order.  If you make an error while en...
Mon, Sep 4, 2017 at 2:23 AM
Can different types of gifts be delivered together?
It depends on the type of gifts that you order. Usually, multiple SAME DAY gifts can be combined into a single delivery. However, a combination of one or mo...
Tue, Dec 13, 2016 at 2:55 PM
Will my cake look exactly like it does in the picture?
Images are indicative in nature. Every cake or confectionery item we offer is handcrafted by expert local bakers, and since each chef has certain unique cre...
Tue, Dec 13, 2016 at 3:06 PM
Will I have to pay any service fee other than the listed price of gifts?
No, you only have to pay the price of the product, and nothing more, thanks to our ZeroFee Policy! This does not apply to orders of which special condition...
Mon, Dec 12, 2016 at 12:58 PM
What if no one is available to receive my gift?
Best efforts will be made to deliver your order. We employ phone calls and specific time deliveries if that is what is needed to get the order delivered to ...
Mon, Sep 4, 2017 at 2:25 AM
What is your refund policy on gifts?
If an item is not available it will be substituted with an item of equal or higher value, but it will not be refundable.  If you email us with a val...
Thu, Jan 8, 2015 at 6:01 PM
I don't want to disclose my personal information to the recipient, how do I place the order?
Sorry, due to international regulations we cannot accept orders from anonymous senders.
Sun, Aug 3, 2014 at 8:51 AM
What cities do you deliver gifts to?
Here is a list that shows what cities MAY be available for delivery. Depending on what item is ordered there MAY be restrictions, as some items can only be...
Wed, Feb 10, 2016 at 1:42 PM