Oxigen USA Customer Care

We will notify your recipient by email that they should expect to receive a gift on the scheduled delivery date, but don’t worry, we won’t tell them what it...

We will email you to confirm after the delivery is complete or you can email to help@oxigenusa.com to know the status of your order.

The sooner you contact us to make a change to a gift order, the more likely it is that we will be able to change your order.  If you make an error while en...

It depends on the type of gifts that you order. Usually, multiple SAME DAY gifts can be combined into a single delivery. However, a combination of one or mo...

Images are indicative in nature. Every cake or confectionery item we offer is handcrafted by expert local bakers, and since each chef has certain unique cre...

No, you only have to pay the price of the product, and nothing more, thanks to our ZeroFee Policy! This does not apply to orders of which special condition...

Best efforts will be made to deliver your order. We employ phone calls and specific time deliveries if that is what is needed to get the order delivered to ...

If an item is not available it will be substituted with an item of equal or higher value, but it will not be refundable.  If you email us with a val...

Sorry, due to international regulations we cannot accept orders from anonymous senders.

Here is a list that shows what cities MAY be available for delivery. Depending on what item is ordered there MAY be restrictions, as some items can only be...